AAA

Automotive Super Center Longview is a AAA Approved Auto Repair

Finding a reliable auto repair facility can be confusing business—who can you trust? What do you do if something goes wrong? We have the answers. The AAA-Approved Auto Repair program was created to address one of the most frequent consumer complaints: unsatisfactory automobile repairs. While there are many quality repair facilities, each AAA–Approved Auto Repair facility is carefully screened and monitored to assure it meets our tough standards and criteria.

AAA Approved Auto Repair helps give you peace of mind.

The AAA Approved Auto Repair program (AAR) was established in 1975 to address one of the most frequent consumer complaints: unsatisfactory automobile repairs.

The AAA Approved Auto Repair program refers AAA members and other consumers to facilities that meet and maintain high professional standards. Today, there are approximately 8,000 AAA Approved Auto Repair facilities in the U.S. and Canada.

AAA Approved Auto Repair facilities
AAA Service Specialists perform stringent reviews of each facility on a regular basis. All AAA Service Specialists have an Automotive Service Excellence (ASE) certification, along with an extensive background in automotive service in order to address the following:

  • Inspection of the facility for cleanliness and proper tools
  • Verification of adequate technical training and appropriate technician certifications
  • Service Satisfaction Survey of facility customers to obtain their opinions on how well the facility meets their automotive service needs
  • Insurance and financial background checks

A committee of AAA club officials makes the final decision as to whether a facility receives approval to become a AAA Approved Auto Repair facility.

Customer satisfaction
AAA members and non-members can feel confident that AAA Approved Auto Repair facilities are reliable and trustworthy:

  • Customers are provided with a written estimate of the cost of all work to be performed
  • 12-month/12,000-mile parts and labor guarantee of service on mechanical repairs by the facility
  • Replaced parts are returned to customers, upon request

AAA members receive the added benefit of:

  • Many AAA AAR facilities offer AAA members a 10 percent discount (up to $50) on regularly priced parts and labor through the AAA Show Your Card & Save® discount program
  • If a AAA member is unsatisfied with the service or repairs received at a AAA Approved Auto Repair facility, the facility has agreed to accept the decision instructed by AAA in order to correct the member’s concern.

Automotive Super Center Longview TX is a Certified AAA Center.

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